Frequently Asked Questions

Everything you need to know about your DMY Studios experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How should I care for my DMY Studios garments?

To preserve the quality of our premium fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each piece.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy now, pay later options through Klarna and Afterpay.

Do you restock sold-out items?

Many of our pieces are released in limited drops. However, we do occasionally restock core essentials. We recommend signing up for back-in-stock notifications on the specific product page.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to request a cancellation or address change by contacting our support team.